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FAQ’S2018-09-30T05:37:12+00:00
HOW MUCH EXTRA DO MY ANNUAL SURVEILLANCE FEES COST?

We do not charge any extra for annual surveillance

HOW LONG HAS ISOONLINE.COM BEEN IN BUSINESS?

The UK company was formed in 2010, at this time we were carrying-out physical visits to each client. But it was in 2014 that we launched our online platform.

WHAT COUNTRIES DOES ISOONLINE.COM OPPERATE IN?

ISOonline.com operates online, meaning we can support businesses anywhere in the world. In the last two years, we have delivered certificates to over 17 countries from around the world – including, The UK, Ireland, Germany, Panama, Iran, UAE, St Lucia, Russia, India, South Africa, New Zealand & many states in the USA & Canada.

WHO CAN APPLY FOR ISOONLINE.COM?

Anyone who operates in a low-medium risk work place can apply; high-risk environments would require frequent visits.

I HAVE MORE QUESTIONS, AND WOULD LIKE TO TALK WITH SOMONE?

Please call our support center or drop us an email, we are happy to answer any questions you may have.

IS MY INFORMATION KEPT PRIVATE AND SAFE?

Yes, all data is transferred securely and our websites are kept on encrypted secured servers.

WILL I NEED AN ANNUAL SURVEILLANCE VISIT TO MY BUSINESS ADDRESS?

95% of our customers do not have a site visit, but in the unlikely event that we cannot complete our scheme objective remotely. We will not charge you for a visit.

WHAT PAYMENT METHODS DOES ISOONLINE.COM HAVE?

You can pay with PayPal, Bank Transfer, Visa, Master Card, or any Debit Card.

CAN MY CERTIFICATE BE VERIFIED?

Yes, your ISO Certificate can be verified by typing its unique certificate number into the International Register of Quality Assessed Organizations website.

HOW LONG DOES THE ISO CERTIFICATE LAST?

The duration of each issued ISO certificate is 3 years.

WHAT ISO SYSTEMS CAN I GET THROUGH ISOONLINE.AE?

With our online certification system, we can provide certificates for the following systems:
ISO 9001:2015, OHSAS 18001, & ISO 14001.

HOW LONG WILL THE PROCESS TAKE?

We work quickly to finish each project, with many being completed within seven days.

WE HAVE AN EXISTING ISO CERTIFICATE THAT IS DUE TO EXPIRE, CAN I RENEW IT WITH ISOONLINE.COM?

Yes, simply apply online as a new customer and after you will be certified for a further three years.